For life-threatening emergencies, call 911 to transport the child to the nearest emergency room.
Nurse Triage Line
Our pediatric nurses are available 8 am to 5 pm, Monday through Friday. Should you have an URGENT medical concern, you can reach our triage nurses by this line main office number, (703) 532-4446, selecting option option 2. Calls are prioritized in order of urgency but every attempt will be made to return your call as quickly as possible.
All non-urgent concerns should be sent through your Keona Account. Please be aware a response may be sent back via email. Be sure to check your spam and junk folders as well.
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To easily and quickly set up your Keona account Click Here.
Not sure if you need to call your doctor or need immediate advice for non-urgent matters? Check out the AMERICAN ACADEMY OF PEDIATRICS’ SYMPTOM CHECKER. Many insurance companies provide a 24-hour nurse based triage line. Their telephone number can be found on the back your insurance card or by contacting their customer service department.
We encourage you to use these two valuable resources for non-urgent medical matters so that our Triage Nurses can effectively manage the high volume of messages we receive daily, keep response time to a minimum and concentrate on urgent medical matters.
If you still have questions, send a message through your Keona Account.
After Hours
For life-threatening emergencies, call 911 to transport the child to the nearest emergency room.
Medical emergencies command and receive the doctor’s immediate attention. One of our pediatricians is available for emergencies 24 hours a day by calling our same telephone number, (703) 532-4446. Calls after the office closes will be answered by our Triage Nurse Service. Please be available for a return call, have a pen and paper ready, and be prepared to give any necessary information, including a 24 hour pharmacy number. Should your call not be returned within the hour, please call back and leave another message.
A $20.00 administrative fee will be charged for all calls received after the office has closed.